.support-shell {
    width: min(1180px, calc(100% - 32px));
    margin: 0 auto;
    padding: 28px 0 54px;
    color: #0f172a;
}

.support-hero {
    display: grid;
    grid-template-columns: minmax(0, 1fr) auto;
    align-items: end;
    gap: 20px;
    padding: 26px;
    border: 1px solid #d9e2ef;
    border-radius: 8px;
    background: linear-gradient(135deg, #f8fbff 0%, #eef6f3 55%, #fff8ed 100%);
    box-shadow: 0 8px 24px rgba(15, 23, 42, 0.06);
    margin-bottom: 22px;
}

.support-hero__content {
    min-width: 0;
}

.support-hero h1 {
    max-width: 860px;
    margin: 0 0 10px;
    font-size: clamp(1.45rem, 2.6vw, 2.2rem);
    line-height: 1.14;
    font-weight: 760;
    letter-spacing: 0;
    overflow-wrap: anywhere;
    word-break: break-word;
}

.support-hero p {
    max-width: 640px;
    margin: 0;
    color: #475569;
    font-size: 0.95rem;
    line-height: 1.55;
    overflow-wrap: anywhere;
}

.support-hero__meta,
.support-hero__aside {
    display: flex;
    flex-wrap: wrap;
    gap: 8px;
    min-width: 0;
}

.support-hero__meta {
    margin-top: 4px;
}

.support-hero__aside {
    justify-content: flex-end;
}

.support-hero__meta span,
.support-hero__aside > span {
    display: inline-flex;
    align-items: center;
    gap: 6px;
    max-width: 100%;
    min-height: 30px;
    padding: 0 11px;
    border-radius: 6px;
    background: #ffffff;
    border: 1px solid #dbe5ef;
    color: #334155;
    font-size: 0.75rem;
    font-weight: 700;
    line-height: 1.2;
    overflow-wrap: anywhere;
}

.support-back {
    display: inline-flex;
    align-items: center;
    gap: 6px;
    margin-bottom: 8px;
    color: #0f766e;
    font-size: 0.82rem;
    font-weight: 740;
    text-decoration: none;
}

.support-back:hover {
    color: #0d5f59;
}

.support-grid,
.support-detail-grid {
    display: grid;
    grid-template-columns: minmax(0, 1fr) minmax(280px, 360px);
    gap: 22px;
    align-items: start;
}

.support-card {
    min-width: 0;
    border: 1px solid var(--default-border, #dbe5ef);
    border-radius: 8px;
    box-shadow: 0 8px 22px rgba(15, 23, 42, 0.045);
}

.support-card > .card-header {
    display: flex;
    align-items: center;
    gap: 12px;
    min-width: 0;
    padding: 16px 20px;
}

.support-card .card-title {
    min-width: 0;
    color: #111827;
    font-size: 1rem;
    font-weight: 740;
    overflow-wrap: anywhere;
}

.support-card > .card-body,
.support-reply-wrap {
    padding: 20px;
}

.support-form {
    display: grid;
    gap: 16px;
}

.support-form--compact {
    max-width: 560px;
}

.support-form__split {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 14px;
}

.support-form__row {
    display: grid;
    gap: 7px;
    min-width: 0;
}

.support-form .form-label {
    margin-bottom: 0;
    color: #334155;
    font-size: 0.75rem;
    font-weight: 740;
}

.support-control {
    min-height: 42px;
    color: #0f172a;
    font-size: 0.9rem;
    border-color: #cbd5e1;
    border-radius: 6px;
}

.support-control:focus,
.support-file-input:focus {
    border-color: #168f7a;
    box-shadow: 0 0 0 3px rgba(22, 143, 122, 0.14);
}

.support-control[readonly] {
    background: #f8fafc;
}

.support-pin-input {
    max-width: 220px;
    letter-spacing: 0.08em;
}

.support-input--textarea {
    min-height: 140px;
    resize: vertical;
}

.support-upload {
    display: grid;
    grid-template-columns: auto minmax(0, 1fr);
    gap: 10px 12px;
    align-items: start;
    padding: 13px;
    border: 1px dashed #cbd5e1;
    border-radius: 8px;
    background: #f8fafc;
}

.support-upload > i {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    width: 34px;
    height: 34px;
    border-radius: 8px;
    background: #e8f7f3;
    color: #0f766e;
    font-size: 1.15rem;
}

.support-upload__text {
    display: grid;
    gap: 2px;
    min-width: 0;
}

.support-upload__text strong {
    color: #172033;
    font-size: 0.86rem;
    font-weight: 740;
}

.support-upload__text span {
    font-size: 0.78rem;
    line-height: 1.4;
    overflow-wrap: anywhere;
}

.support-file-input {
    grid-column: 1 / -1;
    min-height: 40px;
    border-color: #d5deea;
    border-radius: 6px;
    background: #ffffff;
    color: #475569;
    font-size: 0.86rem;
}

.support-file-input::file-selector-button {
    min-height: 30px;
    margin: 0 12px 0 -4px;
    border: 0;
    border-radius: 5px;
    background: #0f766e;
    color: #ffffff;
    font-weight: 740;
    padding: 0 12px;
}

.support-file-input::-webkit-file-upload-button {
    min-height: 30px;
    margin: 0 12px 0 -4px;
    border: 0;
    border-radius: 5px;
    background: #0f766e;
    color: #ffffff;
    font-weight: 740;
    padding: 0 12px;
}

.support-action {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: 7px;
    width: fit-content;
    min-height: 42px;
    font-weight: 740;
}

.support-divider {
    height: 1px;
    margin: 20px -20px;
    background: #edf2f7;
}

.support-validation {
    color: #b42318;
    font-size: 0.76rem;
}

.support-empty {
    color: #64748b;
    font-size: 0.9rem;
    line-height: 1.55;
    overflow-wrap: anywhere;
}

.support-tickets {
    margin-top: 22px;
}

.support-ticket-list {
    display: grid;
}

.support-ticket-row {
    display: grid;
    grid-template-columns: minmax(0, 1fr) auto auto;
    gap: 14px;
    align-items: center;
    min-height: 64px;
    padding: 13px 0;
    border-top: 1px solid #edf2f7;
    color: #0f172a;
    text-decoration: none;
}

.support-ticket-row:first-child {
    border-top: 0;
    padding-top: 0;
}

.support-ticket-row:last-child {
    padding-bottom: 0;
}

.support-ticket-row:hover {
    color: #0f172a;
}

.support-ticket-row__main {
    display: grid;
    gap: 3px;
    min-width: 0;
}

.support-ticket-row strong,
.support-ticket-row em {
    display: block;
    font-style: normal;
    overflow-wrap: anywhere;
}

.support-ticket-row strong {
    color: #0f766e;
    font-size: 0.76rem;
    font-weight: 760;
}

.support-ticket-row em {
    color: #111827;
    font-size: 0.9rem;
    font-weight: 680;
    line-height: 1.35;
}

.support-ticket-row__date {
    color: #64748b;
    font-size: 0.8rem;
    font-weight: 650;
    white-space: nowrap;
}

.support-thread__body {
    display: grid;
    gap: 12px;
}

.support-message {
    padding: 14px;
    background: #f8fafc;
    border-color: #e2e8f0 !important;
}

.support-message--admin {
    background: #f0fdfa;
    border-color: #a7f3d0 !important;
}

.support-message__head {
    display: flex;
    align-items: center;
    justify-content: space-between;
    flex-wrap: wrap;
    gap: 8px 12px;
    margin-bottom: 9px;
    font-size: 0.84rem;
}

.support-message__head strong {
    color: #111827;
    overflow-wrap: anywhere;
}

.support-message__head span {
    font-size: 0.78rem;
    white-space: nowrap;
}

.support-message p {
    margin: 0;
    white-space: pre-wrap;
    color: #1e293b;
    line-height: 1.55;
    overflow-wrap: anywhere;
}

.support-attachments {
    display: flex;
    flex-wrap: wrap;
    gap: 8px;
    margin-top: 12px;
}

.support-attachments a {
    display: inline-flex;
    align-items: center;
    gap: 6px;
    max-width: 100%;
    padding: 6px 9px;
    border-radius: 6px;
    background: #ffffff;
    border: 1px solid #cbd5e1;
    color: #1d4ed8;
    font-size: 0.78rem;
    font-weight: 700;
    text-decoration: none;
}

.support-attachments a span {
    min-width: 0;
    overflow-wrap: anywhere;
}

.support-side {
    align-self: start;
}

.support-definition {
    display: grid;
    grid-template-columns: 92px minmax(0, 1fr);
    gap: 10px 14px;
    margin: 0;
}

.support-definition dt {
    color: #64748b;
    font-size: 0.75rem;
    font-weight: 760;
}

.support-definition dd {
    margin: 0;
    color: #0f172a;
    font-size: 0.84rem;
    overflow-wrap: anywhere;
}

.support-section-title {
    margin: 22px -20px 14px;
    padding: 16px 20px 0;
    border-top: 1px solid #edf2f7;
    color: #111827;
    font-size: 1rem;
    font-weight: 740;
}

.support-history {
    display: grid;
    gap: 10px;
}

.support-history div {
    display: flex;
    justify-content: space-between;
    gap: 10px;
    color: #475569;
    font-size: 0.78rem;
}

.support-history strong,
.support-history span {
    overflow-wrap: anywhere;
}

.support-status {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    min-height: 30px;
    padding: 0 11px;
    border-radius: 6px;
    border: 1px solid #dbe5ef;
    color: #334155;
    background: #ffffff;
    font-size: 0.75rem;
    font-weight: 740;
    line-height: 1.2;
    white-space: nowrap;
}

.support-status--new {
    color: #92400e;
    background: #fffbeb;
    border-color: #fde68a;
}

.support-status--open,
.support-status--customerresponded {
    color: #075985;
    background: #f0f9ff;
    border-color: #bae6fd;
}

.support-status--pendingcustomer {
    color: #6d28d9;
    background: #f5f3ff;
    border-color: #ddd6fe;
}

.support-status--waitingoncrm {
    color: #9f1239;
    background: #fff1f2;
    border-color: #fecdd3;
}

.support-status--resolved,
.support-status--closed {
    color: #166534;
    background: #f0fdf4;
    border-color: #bbf7d0;
}

@media (max-width: 992px) {
    .support-hero,
    .support-grid,
    .support-detail-grid {
        grid-template-columns: 1fr;
    }

    .support-hero {
        align-items: start;
    }

    .support-hero__aside {
        justify-content: flex-start;
    }
}

@media (max-width: 640px) {
    .support-shell {
        width: min(100% - 20px, 1180px);
        padding-top: 18px;
    }

    .support-hero {
        padding: 18px;
    }

    .support-hero__meta span,
    .support-hero__aside > span {
        min-width: 0;
        white-space: normal;
    }

    .support-card > .card-header {
        align-items: flex-start;
        flex-direction: column;
    }

    .support-card > .card-body,
    .support-reply-wrap {
        padding: 16px;
    }

    .support-form__split,
    .support-ticket-row,
    .support-definition {
        grid-template-columns: 1fr;
    }

    .support-ticket-row {
        justify-items: start;
        gap: 8px;
    }

    .support-ticket-row__date {
        white-space: normal;
    }

    .support-action {
        width: 100%;
    }

    .support-upload {
        grid-template-columns: 1fr;
    }

    .support-upload > i {
        width: 32px;
        height: 32px;
    }

    .support-file-input {
        grid-column: auto;
    }

    .support-history div {
        display: grid;
    }
}